Press Release
July 21, 2003
Epoch Integration Welcomes New Enterprise Customers for NeedTEXT Shell Mobile Software for Network Management
Epoch Integration Inc., a leading provider of mobile software for network management, today reported that its NeedTEXT Shell software continues to be chosen by enterprise customers as an essential tool for wireless access to business-critical infrastructure systems. The company announced that recent customers include such high-profile organizations as Essex Radez, LLC, Ritchie Capital Management, Givex Corporation, FrontBridge Technologies, and Vision Systems Limited, headquartered in Victoria, Australia.
Epoch Integration's NeedTEXT Shell is the industry-leading solution for secure terminal access from BlackBerry® handhelds, by Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM). It gives IT Professionals, such as network and system administrators, a completely interactive command shell interface to their servers, routers, switches, and other mission-critical assets. Administrators therefore have the ability to troubleshoot and respond to network events, such as server failures, from the palm of their hand, even if they are away from a desktop terminal. As a result, NeedTEXT Shell significantly decreases elapsed time-to-repair for network incidents, which has a direct impact on reducing the costs of system downtime in customer organizations.
"Our customers continue to tell us that NeedTEXT Shell meets their needs for a secure, reliable mobile terminal access solution," said Gregg Fleet, director of sales at Epoch Integration. "Today's IT Professionals are being asked to support more complex systems, with fewer resources to do so. This powerful software allows them to take control of their systems with them wherever they go, as the demands of their job pull them away from the desktop."
"We welcome these customers to the growing list of companies adopting NeedTEXT Shell," commented Ramon Tavares, president of Epoch Integration. "The product's use within these organizations around the world is indicative of its benefits for their business, the most important of which being lower downtime- related costs."
Summary of key NeedTEXT Shell features:
- Full command-line access to host systems, devices and applications
- VT100 terminal emulation support
- End-to-end Triple DES encryption through BlackBerry Enterprise Server
- Simple and quick installation in Windows, UNIX and Linux environments
- Web-based administration interface for convenient management through any web browser
- Per-user licensing (no limit on the number of servers or network devices that can be managed)
More information, including case studies and ROI analysis, can be found at http://www.needtext.net/shell.
About Epoch Integration
Epoch Integration Inc. is a Toronto-based software development company focused on mobile system administration and network management. The company's products, such as NeedTEXT Shell, allow Information Technology professionals to perform their jobs while away from their desk. Epoch Integration's customer list includes many of the world's leading organizations, such as Ernst & Young LLP, CIBC World Markets, and the U.S. Army. Epoch Integration Inc. is a federally registered corporation with wireless networking experience since 1997.
