|
BlackBerry Enterprise Server Future Roadmap
Thursday May 18 11:30am - 1:00pm
Session Code: M101
Speakers: Steve Knapp, Senior Product Manager, Research In Motion
Aaron Stuart, Product Manager, Research In Motion
Hossam Bahlool, Product Manager, Research In Motion
Here's your chance to preview the next major versions of BlackBerry technology before they're released. See highlights of features being introduced in BlackBerry Enterprise Server v4.1 with Service Pack 2. Hear about the BlackBerry Enterprise Server future roadmap plans including high availability and monitoring capabilities. Learn why the BlackBerry Enterprise Server is the right choice for field service teams who don't need email.
|
Future Technologies with Upgrading Handheld Software
Thursday May 18 3:15pm - 4:15pm
Session Code: M102
Speakers: Andrew Bocking, Senior Product Manager, Research In Motion
Aaron Stuart, Product Manager, Research In Motion
Tim Tyhurst, Technical Lead, Next Generation Technology, Research in Motion
Come and investigate new innovative methods for upgrading your deployment of BlackBerry devices. Future software for BlackBerry will let you push out BlackBerry Device Operating System upgrades over-the-air without a desktop requirement. See a demonstration of this exciting process from start to finish, along with an overview of the planned Web-based device upgrader. |
BlackBerry Enterprise Server v4.1 Feature Overview
Tuesday May 16 10:15am - 11:15am
Session Code: M103
Speakers: Gregg Ostrowski, Team Lead, BlackBerry Solutions Group, Research In Motion
Jeff Holleran, Manager, BlackBerry Solutions Group, Research In Motion
BlackBerry Enterprise Software v4.1 provides new capabilities, including support for Web Services and a visual aid for creating BlackBerry applications from other deployed Enterprise Applications. Explore improvements such as enhanced support for role-based administration, single interfaces for server and device administration and managing groups from the Administrative Console. |
Instant Messaging for BlackBerry
Tuesday May 16 11:30am - 1:00pm
Session Code: M104
Speaker: Steve Knapp, Senior Product Manager, Research In Motion
Ralf Kohl, Director of IT, Infineon Techonologies
Kevin McConnell, Chief Technical Architect Mobility and Wide Area Wireless, IBM Corporation
Alex Paz, Senior Analyst Information Systems, Enterprise Messaging Team, BJC Health Care
Many enterprises consider business instant messaging (IM) essential to their communication and performance. Find out how to keep users in touch with their instant messaging (IM) community for BlackBerry. Deployments for Lotus Sametime, Windows Messenger, GroupWise Messenger, BlackBerry Messenger and Google Talk are highlighted. Featured case studies: Hear an examples of customer success in deploying business IM for BlackBerry from IBM Corporation, Infineon Technologies and BJC HealthCare. |
Monitoring Your BlackBerry Enterprise Server
Tuesday May 16 11:30am - 1:00pm
Session Code: M205
Speaker: Danny Sanok, Wireless Solutions Architect, Research In Motion
Jim Lynn, Wireless Technologies Architect, Conoco Philips
Smart monitoring tools for the BlackBerry Enterprise Server detect faults and help administrators anticipate problems. This session is a details and demonstrates options of utilities such as BlackBerry Enterprise Server Alert, the BlackBerry Simple Network Management Protocol (SNMP) agent and the BlackBerry Enterprise Server Resource Kit (BRK), as well as third party monitoring software. Featured case study: ConocoPhillips has used the BlackBerry Resource Kit and SNMP to create a custom monitoring look for their BlackBerry Deployment. The focus is on one company's use of monitoring tools to reduce service downtime. |
Managing Your BlackBerry Deployment with the BlackBerry Enterprise Server Resource Kit
Wednesday May 17 3:45pm - 5:15pm
Session Code: M206
Speaker: Jason Kerner, Team Lead, BlackBerry Solutions Group, Research In Motion
Garry Seifried, Wireless Applications Architect, Research In Motion
Andrew Bassett, Senior Technical Analyst, Marriott International
The BlackBerry Enterprise Server Resource Kit (BRK) simplifies the administration and management of a BlackBerry environment. This is a more detailed look at its troubleshooting, reporting and administrative tools and how they can streamline your job. Featured case study: See how Marriott International one enterprise has extended the BlackBerry Enterprise Server Resource Kit to distribute the workload of managing their BlackBerry deployment. |
Database Management for the BlackBerry Enterprise Server Administrator
Wednesday May 17 9:00am - 10:00am
Session Code: M207
Speaker: Tracy Dent, Wireless Solutions Architect, Research In Motion
This detailed session covers the DBA related skills that will help you work with the BlackBerry Configuration Database. BlackBerry technical experts demonstrate how administrators can configure, maintain, back-up and restore the configuration database using native database administration tools, the BlackBerry Resource Kit, and other methods.
|
Best Practices for Managing your BlackBerry Environment
Thursday May 18 2:00pm - 3:00pm
Session Code: M208
Speaker: Albert Fernandez, Wireless Consultant, Research In Motion
Regular maintenance activities ensure your BlackBerry environment delivers optimum service to your end users. Learn more about the tasks you can complete on a regular basis to keep your BlackBerry environment performing well. Best practices are covered for user management, back ups and frequency of maintenance activities. |
Upgrading to BlackBerry Enterprise Server v4.1 for Microsoft Exchange
Tuesday May 16 4:00pm - 5:00pm
Session Code: M209
Speaker: Alex Willis, Director, Technical Services, Research In Motion
BlackBerry Enterprise Server v4.1 for Microsoft Exchange enhances and expands the core features that make the BlackBerry platform a complete wireless connectivity solution. Delve into moving from BlackBerry Enterprise Server v3.6 or v4.0 to BlackBerry Enterprise Server v4.1. Learn about managing the new architecture for single-server, multi-server and mixed mode environments. A live demonstration of the upgrade process is included. |
Upgrading to BlackBerry Enterprise Server v4.1 for IBM Lotus Domino
Tuesday May 16 4:00pm - 5:00pm
Session Code: M210
Speaker: Jim Skillas, Wireless Solutions Architect, Research In Motion
BlackBerry Enterprise Server v4.1 for IBM Lotus Domino enhances and expands the core features of the BlackBerry platform. Look at what's involved in moving from BlackBerry Enterprise Server v2.2 or v4.0 to BlackBerry Enterprise Server v4.1. Learn about managing the new architecture for single-server, multi-server and mixed-mode environments. A live demonstration of the upgrade process is part of this session. |
Upgrading to BlackBerry Enterprise Server v4.1 for Novell GroupWise
Tuesday May 16 4:00pm - 5:00pm
Session Code: M211
Speaker: Etienne de Klerk, Technical Account Manager, Research In Motion
BlackBerry Enterprise Server v4.1 for Novell GroupWise enhances and expands the core features of the BlackBerry platform. Look at what's involved in moving from BlackBerry Enterprise Server v4.0 to v4.1 and learn about managing the new architecture for single-server, multi-server and mixed-mode environments. A live demonstration of the upgrade process is included. |
Upgrade Considerations for a Multi-BlackBerry Enterprise Server Environment
Wednesday May 17 8:30am - 10:00am
Session Code: M212
Speaker: Danny Sanok, Wireless Solutions Architect, Research In Motion
Planning to upgrade a large or distributed BlackBerry server environment involves additional considerations. Learn more about upgrading a BlackBerry environment with multiple BlackBerry Enterprise Servers including what order to upgrade the components and considerations for running more than one version of BlackBerry in a single environment. |
Disaster Recovery and Business Continuity Planning
Tuesday May 16 4:00pm - 5:00pm
Session Code: M213
Speaker: Albert Fernandez, Wireless Consultant, Research In Motion
Bringing your BlackBerry Enterprise Server back online after an unforeseen event is critical for restoring the communication and information flow within your organization. This session presents several failure mode scenarios that will teach you how to minimize downtime, prevent total site loss and understand backup requirements for the BlackBerry environment. Also learn about ways to use BlackBerry as a part of your organizations Business Continuity Planning. |
Mobile Data System for the BlackBerry Enterprise Server Administrator
Wednesday May 17 11:30am - 1:00pm
Session Code: M114
Speaker: John Edward, Wireless Applications Architect, Research In Motion
Mark Brown, Sr. Systems Engineer Desktop Services Mobility Team, Home Depot
Get started on your plan for putting the Mobile Data System (BlackBerry MDS) to work with enterprise applications and systems in your organization. You will get a basic understanding of MDS Capabilities and an overview of some applications that you can quickly deploy within your environment. Featured case study: Home Depot will discuss how they extend their BlackBerry deployment using BlackBerry MDS. |
Managing BlackBerry Applications and User Access
Thursday May 18 3:15pm - 4:15pm
Session Code: M215
Speaker: Gregg Ostrowski,
Team Lead, BlackBerry Solutions Group,
Research In Motion
The BlackBerry Enterprise Solution provides the technology required to wirelessly extend enterprise applications and systems beyond email. Get into the details of using the Handheld Configuration Tool to deploy applications and set polices around what applications are allowed on your devices. Also learn how to configure MDS Access control to restrict user access to the sensitive backend systems. Featured case study: How one organization added value to their BlackBerry deployment. |
Deploying BlackBerry Software
Wednesday May 17 3:45pm - 5:15pm
Session Code: M216
Speaker: Jim Skillas, Wireless Solutions Architect, Research In Motion
Tom Leclare, Messaging Engineer , Stewart Transaction Solutions
This detailed session will discuss the various methods available to deploy BlackBerry Desktop Software and BlackBerry handheld code. Topics covered include using the Application Loader Lite, Desktop Manager and BlackBerry Configuration Tool, as well as creating a complete Desktop Manager package. Featured case study: Stewart Transaction Solutions about their experiences in maximizing a BlackBerry deployment. |
BlackBerry in a Microsoft Environment
Wednesday May 17 10:15am - 11:15am
Session Code: M117
Speaker: Aaron Stuart, Product Manager, Research In Motion
Find out why BlackBerry is the ideal solution for the enterprise looking to mobilize Microsoft Exchange and associated applications. This session will provide an overview of the many administrative features related to how the BlackBerry Enterprise Server is compatible with Microsoft Exchange to securely extend email, calendar and personal information management (PIM) data to BlackBerry devices. Additionally, the various features of the BlackBerry enterprise instant messaging solution for Microsoft Live Communications Server (LCS) will be showcased. Also, the ways in which BlackBerry extends enterprise applications such as CRM will be outlined, including the use of .NET technology and third party solutions. |
BlackBerry in an IBM Lotus Environment
Wednesday May 17 11:30am - 12:30pm
Session Code: M118
Speakers: Steve Knapp, Senior Project Manager, Research In Motion
Kevin McConnell, Chief Technical Architect Mobility and Wide Area Wireless, IBM Corporation
Kav Khurana, Sr. Application Architect, EDGE, IBM
Find out why BlackBerry is the ideal solution for the enterprise looking to mobilize IBM Lotus Domino and associated applications. This session will provide an overview of the several administrative features related to how the BlackBerry Enterprise Server is compatible with IBM Lotus Domino to securely extend email, calendar and personal information management (PIM) data to BlackBerry devices. Additionally, the many features of the BlackBerry enterprise instant messaging solution for IBM Lotus Sametime will be showcased. Also, how BlackBerry extends enterprise applications will be covered including how your Domino applications can be mobilized through native support for Web Services. |
BlackBerry in a Novell GroupWise Environment
Tuesday May 16 11:30am - 12:30pm
Session Code: M119
Speaker: Aaron Stuart, Product Manager, Research In Motion
Find out why BlackBerry is the ideal solution for the enterprise looking to mobilize Novell GroupWise and associated applications. This session will provide an overview of the several administrative features related to how the BlackBerry Enterprise Server is compatible with Novell GroupWise to securely extend email, calendar and personal information management (PIM) data to BlackBerry devices. As well, the many features of the BlackBerry enterprise instant messaging solution for Novell GroupWise Messenger will be showcased. Also, detail about the solution architecture will be outlined along with how BlackBerry extends enterprise applications including the use of native support for Web Services. |
Designing a BlackBerry Infrastructure
Thursday May 18 11:30am - 12:30pm
Session Code: M220
Speaker: Jason Kerner, Team Lead, BlackBerry Solutions Group, Research In Motion
When designing your BlackBerry infrastructure, it's important to have confidence that your system will deliver solid performance and scale with your organization's growth. Learn how to deliver a robust, scalable wireless infrastructure through an in-depth understanding of the architectural planning and deployment considerations for the BlackBerry Platform. |
In-depth BlackBerry Session - Attachment Service
Tuesday May 16 10:15am - 11:15am
Session Code: M321
Speaker: Eshwar Stalin, Software Developer, Research In Motion
Get a process level view of what happens after a user opens an attachment. This advanced technical session offers a behind-the-scenes look at how the attachment service works on BlackBerry. Learn how the design prevents macro viruses. |
In-depth BlackBerry Session - BlackBerry Enterprise Server Management Database
Wednesday May 17 3:45pm - 4:45pm
Session Code: M322
Speaker: Carl Cherry, Development Partner Manager, Enterprise Software Group, Research In Motion
Dig deep to understand how the BlackBerry Enterprise Server database is structured. An ideal session for advanced administrators who want to understand more about the BlackBerry Enterprise Server Management database including contents and structure. Learn how to access data stored within the database to meet your custom needs. |
In-depth BlackBerry Session - Enterprise Activation
Tuesday May 16 11:30am - 12:30pm
Session Code: M323
Speaker: Adam Duncan, Senior Premier Support, Research In Motion
What processes kick off once an end user Enterprise Activates their BlackBerry? This advanced technical session explains the processes behind activation to help you troubleshoot and quickly resolve problems that may arise. |
In-depth BlackBerry Session- BlackBerry Enterprise Server MAPI Thread Model for Microsoft Exchange
Thursday May 18 11:30am - 12:30pm
Session Code: M324
Speaker: Carl Cherry, Development Partner Manager, Enterprise Software Group, Research In Motion
Are you an advanced administrator who wants to fine tune your environment and understand how the BlackBerry Enterprise Server communicates with Microsoft Exchange? This session outlines new functionality in BlackBerry Enterprise Server v4.1 releases and explains the current MAPI Threading Model. |
In-depth BlackBerry Session - BlackBerry Enterprise Server Internal Architecture
Thursday May 18 10:15am - 11:15am
Session Code: M325
Speaker: Brian Bernard, Senior Premier Support, Research In Motion
Advanced administrators want to understand more about the engine that is the BlackBerry Enterprise Server. The focus in this session is on features and dependencies between components including the Controller, Dispatcher, Attachment Server, Mail Agents, MDS, and the BlackBerry Router. |
Managing Wireless Solutions in a Large Global Organization
Tuesday May 16 4:00pm - 5:30pm
Session Code: M226
Speakers: Chris Morning, Manager Executive Technology, The Coca-Cola Company
Neil Garner, Global BlackBerry Product Manager The Coca-Cola Company
The Coca-Cola Company is an example of a BlackBerry super user who has deployed numerous applications to improve communications and efficiency across their organization. Hear how they crafted their integration and deployment model using the BlackBerry Resource Kit and the challenges faced in supporting a global organization.
|
Supporting Global Users
Thursday May 18 3:15pm - 4:15pm
Session Code: M127
Speaker: Zelko Kecman, Services Manager, Research In Motion
William McDermott, Product Manager, Unified Messaging BlackBerry, The Boeing Company
Emmanuel Nkeze, System Design & Integration Specialist, The Boeing Company
It's critical that your users remain connected to communications and information while they travel abroad. Our experts will help you understand your options for global roaming, managing multiple carriers and helping your global users set preferences that fit their mobility needs. Featured case study: The Boeing Company will provide a customer view of getting the most from mobility worldwide |
BlackBerry Device Tips and Tricks
Wednesday May 17 11:30am - 12:30pm
Session Code: M128
Speaker: Andrew Bocking, Senior Product Manager, Research In Motion
Avid BlackBerry device users will share insider tricks that will help you learn shortcut keys, phone tricks, and manage messages more effectively so you can instruct your users to become more BlackBerry savvy. |
Troubleshooting BlackBerry 101
Wednesday May 17 10:15am - 11:15am
Session Code: M129
Speaker: Adam Kawecki, Senior, Direct Advanced Response Team, Research In Motion
Quickly resolving issues in your BlackBerry environment is a matter of being able to pinpoint the root causes of problems. Hone your troubleshooting skills in this session, where BlackBerry TSupport experts explain the basics of log analysis and how to identify the source of an issue. |
Cool BlackBerry Applications for Your Users
Thursday May 18 10:15am - 11:15am
Session Code: M130
Speaker: Jeff McDowell, Director, Alliances, Research In Motion
For many people, BlackBerry is a productivity tool that enhances both their personal and professional lives. Offer your end users some tantalizing, cool-to-have applications that make their day-to-day lives more interesting. Expect to see demonstrations of the latest non-enterprise applications for BlackBerry. |
Advanced Debug Log Analysis
Thursday May 18 2:00pm - 3:00pm
Session Code: M231
Speaker: Marc Cormier,
Senior Technical Support Representative, Enterprise Server Support – Novell GroupWise, Research In Motion
Being able to read the debug log files written by the BlackBerry Enterprise Server enables administrators to quickly and accurately pinpoint problems. This session explains what is happening on the server, how to understand server routing protocol and how to follow process communications. |
Top 10 BlackBerry Support Issues
Thursday May 18 10:15am - 11:15am
Session Code: M132
Speaker: Mick Belisario,
Senior ETPS – Handheld and Desktop Escalations, Research In Motion
BlackBerry Technical Support Services encounters many common and costly mistakes made by end users on their devices. Attend this session to find out what’s on the Top 10 list and how you can help your users avoid them, prevent downtime and reduce calls to your Help Desk. |
Technical Support Services (TSupport) Overview
Wednesday May 17 9:00am - 10:00am
Session Code: M133
Speaker: Brad Maybee, Vice President, Technical Support, Research In Motion
The BlackBerry TSupport program is a comprehensive suite of annual technical support and software maintenance services provided by Research In Motion. Determine which of the five support levels will satisfy your specific BlackBerry needs and the resources at your disposal. |
The Security Behind BlackBerry
Tuesday May 16 10:15am - 11:15am
Session Code: M134
Speakers: Herb Little, Director of BlackBerry Security, Research In Motion
Michael K. Brown, Senior Program Manager, Research In Motion
This session provides an in-depth discussion of philosophy behind how the BlackBerry Enterprise Solution protects your corporation information from attack. Discover the rationale behind the end-to-end security model and understand the advantages and implementation of the various built-in handheld security features. |
Implementing BlackBerry Security
Wednesday May 17 8:30am - 10:00am
Session Code: M235
Speaker: John McAndrews, Wireless Solutions Architect, Research In Motion
Ir Teus van der Plaat, ICT Manager, Netherlands Ministry of Defence
Find out how you can protect wirelessly transmitted information at all points between BlackBerry Enterprise Server and BlackBerry devices. Wireless experts will share best practices for planning and implementing BlackBerry Security including IT Policy and application policies. Also see an overview of new BlackBerry Enterprise Server v4.1 security features such as dual factor BlackBerry Mobile Data Service authentication. Featured case study: See how the Netherlands Ministry of Defence has secured their BlackBerry deployment. |
Encrypted Messaging
Wednesday May 17 3:45pm - 5:15pm
Session Code: M236
Speaker: Michael K. Brown, Senior Program Manager, Research In Motion
Paul Hinterleitner, SRA International, Defense Information Systems Agency
Several tools and products increase the already high level of security provided by the BlackBerry Enterprise Solution. This session explains and demonstrates how to extend your corporate S/MIME implementation with BlackBerry. You will learn about using PGP Universal for automatic email encryption and policy enforcement. Also covered is how and when to use the BlackBerry Smartcard Reader to extend your desktop security model to your handheld environment. Featured case study: SRA International will provide their perspective on extending BlackBerry security features. |
BlackBerry - Trust But Verify
Thursday May 18 10:15am - 11:15am
Session Code: M137
Speakers: Scott Totzke, Director, Global Security Group, Research In Motion
Dr. Markus Schumacher, SIT Representative & Head of Smart Devices and Embedded Security, Fraunhofer Institute for Secure Information and Technology
Ben Chelf, CTO, Coverity
BlackBerry security is based on the most secure levels of encryption to protect corporate data from intruder access. Learn about the activities that RIM engages in both before a product is released and after it is in the market to help ensure that BlackBerry meets your needs. Fraunhofer SIT will discuss their work in the German market to complete an in depth security assessment of the BlackBerry solution while Coverity will provide insight into how their automated source code analysis tools are being used to potential identify issues prior to the product being released.
|
BlackBerry Security Roadmap And Interactive Discussion
Thursday May 18 2:00pm - 3:00pm
Session Code: M138
Speakers: Scott Totzke, Director, Global Security Group, Research In Motion
Michael K. Brown, Senior Program Manager, Research In Motion
John McAndrews, Senior Wireless Solutions Architect, Research In Motion
Thousands of enterprises and government agencies have deployed the BlackBerry Enterprise Solution because it meets the highest levels of validation and security standards. Talk face-to-face with the Research In Motion security response team and ask your toughest security questions. This is your opportunity to provide feedback directly to RIM on how your security needs can be better addressed.
|
BlackBerry for WLAN - Supporting the Corridor Warrior
Tuesday May 16 10:15am - 11:15am
Session Code: M139
Speakers: Eric Ritter, Director, WLAN Solutions, Research In Motion
Doug Metcalf, WLAN Regional Technical Manager, Research In Motion
Designed exclusively for the "corridor warrior", the BlackBerry 7270T can be used on corporate campuses to leverage your WLAN infrastructure. Experts will discuss how the BlackBerry Enterprise Server can integrate with your WLAN and corporate PBX. Get some ideas for securing executive buy-in and an action plan.
|
BlackBerry Connect: TNT and Symbian Present a Case Study on the Power of Choice
Wednesday May 17 11:30am - 12:30pm
Session Code: M408
Speakers: Andrew Moran, Head of Enterprise Market Development, Symbian
Phil Parkin, Integration Services Manager, TNT N.V.
Susan Payne, VP BlackBerry Connect & Built-In, Research In Motion
Find out how you can extend the benefits of the BlackBerry solution to a variety of devices within your organization. This session presents the real world experiences ot TNT and Symbian with BlackBerry Connect on third party devices. Learn first hand how they successfully deployed BlackBerry Connect to give users their choice of device with minimum IT challenges and how they manage a range of devices from one centralized platform - The BlackBerry Enterprise Solution.
|
Birds of a Feather Session: BlackBerry Enterprise Server for Applications
Thursday May 18 3:15pm - 4:15pm
Session Code: M140
Session Lead: Hossom Bahlool, Product Manager, Research In Motion
This interactive "Birds of a Feather" session will be an open forum discussion on how to use the BlackBerry Enterprise Server exclusively for applications, without a dependence on an email system. Join the experts to ask questions and provide feedback, discuss potential opportunities and use cases, features, architecture and deployment configurations.
|
